Guy Gable

Deputy Head (Research),

IT Professional Services (ITPS) Research Track, Leader

g.gable@qut.edu.au

Last Updated May 2009

TPG

Professor Guy Gable heads the Information Technology Professional Services Research track in School of Information Technology, Queensland University of Technology. He is Senior Editor Journal of Strategic Information Systems, Assoc. Editor MIS Quarterly, and on the editorial boards several journals. Dr Gable is a Charter Member of AIS, has held a range of AIS roles, and has been highly active in the main Pacific Asia region conferences (Pacific Asia Conference on IS and Australasian Conference on IS). Main research interests are IT Professional Services, IS-Impact, Enterprise Systems, Service Quality Measurement and Research Methods. Current research funding organizations include Accenture Australia, SAP Australia, and Australian Research Council (ARC). His doctorate is from U. Bradford, England and his MBA from U. Western Ontario (Ivey School of Business). He has over 100 refereed publications (e.g. Management Science, Journal of the AIS, Journal of Strategic Information Systems, Information & Management, European Journal of Information Systems).

Academic Qualifications	Editorial Roles
Academic & Business History	Research Supervision
Professional Roles	Teaching Roles
Competitive Grants	Selected Publications

IS-Impact Survey Instrument

ACADEMIC QUALIFICATIONS

*1st Prize ICIS92 Doctoral Thesis Competition*			1991	PhD Information Systems: U. of Bradford, School of Management
*Associates Plan For Excellence Scholarship*			1982	MBA: U. of Western Ontario, Richard Ivey School of Business
*Prize For Distinction*			1979	Bachelor of Commerce: University of Alberta / McGill U.
			1975	Diploma Computer Systems Tech: North Alberta Institute of Tech
ACADEMIC & BUSINESS HISTORY
Queensland University of Technology			2009-	Deputy Head (Research): School of Information Technology
			1994- 2004- 2002	Professor: Information Systems Leader: IT Professional Services (ITPS) Research Theme *Deans Excellence in Teaching (team) Award*
			96-97,98	Acting Head: School of Information Systems
			1997	*QUT/FIT Outstanding Performance (individual) Award*
			1995-04	Director: Information Systems Management Research Group
The University of Hong Kong			2002-07	Visiting Professor: School of Business (1 month annually)
Public Sector Centre of Excellence			2001-02	Member: Equity Committee (PwC, QUT, HP, Teq)
				Member: Board of Management
Australasian ES Application Hosting Centre			1997-02	Chair: Board of Governors (QUT, SAP, SUN, realTech)
(SAP Australasia Learning Division) Sapient College			1998-00	Member: Board of Governors
National University of Singapore (NUS)			1986-94	Senior Fellow: Information Systems & Computer Science
Price Waterhouse Management Consultants			1984-86	Senior IS Consultant: Sydney, Australia
Woods Gordon Management Consultants			1982-83	Senior IS Consultant: Edmonton, Canada
Northern Transportation Company Ltd			1981-sum	Model Designer: Edmonton, Canada
			79-80/81	Manager Systems Development: Edmonton, Canada
			1975-77	Programmer > Analyst: Edmonton, Canada
PROFESSIONAL ROLES
Association for Information Systems (AIS)			2008	Member: CAIS Editor Selection Committee (w GFitzgerald, JFedorowicz, PGray, JGeorge, PTinsley)
			2007-08 2006-07	Member: Leo Awards Committee (with Paul Gray, Geoff Walsham, John King, Andy Blytheway, Jye-Kyu Lee) Nominee for AIS President (with Michael Myers, Philip Yetton)
			2003-06	Chief Investigator: State of the Information Systems Academic Discipline in the Pacific Asia Region (AIS sponsored study)
			1998	Member: Affiliated Organizations Committee
			1997-98	Council Representative: Asia & Pacific
			1997	Member: Bylaws Constitution Committee
			1996-97	National Secretary: Australian
			1994-	Charter Member: AIS
JAIS Theory Workshop 04, 03, 02			various	JAIS Editorial Board Member
Asia Pacific Directory of IS Researchers			1994-98	APDISR Editor/originator 1^sted 94(w.RClarke); Editor 96(w.RClarke); merged with AIS-ISWORLD Faculty Directory 98
Pacific Asia Conference on Info Systems			2011	Co-Chair Conference (w LHuang)
			2009	General Track co-Chair (w LMaruping)
			2005,06	Best Paper Committee Member
PACIS 09, 08, 05, 04, 03, 02, 00			various	Doctoral Consortium Academic
			2003	Co-Chair: Doctoral Consortium (w KKWei) Adelaide 10-13 Jul
			2000	Co-Chair: Doctoral Consortium (w RManabe) 1-3 Jun
			1997-99	Chair: Standing Committee
			1997	Co-Chair: Program Committee (w RWeber) Brisbane 1-5 Apr
			1997-	Country Rep: (Australia) to PACIS Executive
Australasian Conference on Info Systems			2010	Co-Chair Doctoral Consortium (w IVessey)
			2007	Chair: Doctoral Consortium
ACIS 04, 03, 01, 97			various	Doctoral Consortium Academic
			2000	Co-Chair: Program Committee (w MVitale) Brisbane 6-8 Dec
International Conference on Info Systems			2010	Track Co-Chair (Outsourcing & Project Management; w JNLee)
			2009	Panels Associate Editor (w JFedorowicz, CBullen, RVigden, HKrcmar)
				Associate Editor (Strategy & Leadership Track: VSambamurthy Track Chair)
			‘08/9bids	Co-Chair Doctoral Consortium (w. NBjorn-Andersen) Seoul bid
ICIS 04, 03, 02, 01, 00, 97			various	Associate Editor
06, 05, 04, 03, 01, 00, 97, 94, 92			various	Author: Papers, Panel (94) or Thesis Prize (92)
International Fed for Info Processing (IFIP)			1992-94	Inaugural Chair: TC11, WG11.2 - Small Systems Security
			1992	Co-Chair: Program Com (w BCaelli) TC11 InfoSec, Singapore
MISQ, ISR, ICIS, DSS, CACM, ECIS, HICSS -			various	Reviewer: beyond editorial roles (see below)
COMPETITIVE GRANTS (past 8 yrs - Australian $)
(Australian Research Council (ARC) project resources are typically 1/3 each from ARC, Industry Partner, University – overall ~= 50% cash + 50% in kind)
97 1^st Chief Investigator (CI), ARC Collaborative, Queensland Transport, IT Leadership Culture and Practices, $300K
98 1^st CI, ARC SPIRT, SAP Australia, Cooperative ERP Lifecycle Knowledge Management $573K
98 Team Leader, ARC SPIRT, Credit Union Services Corporation, Information Management for Business Processes, $468K
00 Associate Investigator, ARC SPIRT RealTech, Process Oriented Administration of Enterprise Systems, $300K
01 1^st CI, ARC Linkage-Project, SAP Australia, Organisational Readiness for ERP, $225K
02 1^st CI, Scholarship in Professions, Institute of Management Consultants, QUT, Management Consulting in Australia, $90K
02 1^st CI, Association for Information Systems, QUT Strategic Linkages AIS-in-PAR AIS in the Pacific Asia Region, $100K
03 1^st CI, ARC Linkage-Project, Accenture, Knowledge-based Professional Service Firm–Client Relationships, $750K
06 1^st CI, ARC Linkage-Project, Accenture Benchmarking IT-Impact in Organisations, $1.1M
08 1^st CI, Smart Services CRC, Business Services Management Project - Service Quality Management, $50K
Submitted
06 1^st CI, ARC Discovery, Knowledge Management for Enterprise Systems Success, (unsuccessful) $1.248M
07 1^st CI, ARC Linkage-International Extending the IS-Impact Measurement Approach: a multiple survey of Mainland Chinese and Hong Kong organizations, (unsuccessful) $50K for travel
08 1st CI, ARC Discovery, Information Systems Service Quality Measurement, (unsuccessful top 25%) $1.0M
09 1st CI, ARC Discovery, Arun Rai 1^st PI Reconceptualizing the Information Systems as a Service (ISaaS), (pending) $1.2M
EDITORIAL ROLES (current)
Journal of Strategic Information Systems			2007- 2003-06	Senior Editor Editor: Pacific Asia Region
			1992-	Member: International Editorial Board
MIS Quarterly			2007-	Associate Editor
Pacific Asia Journal of the AIS			2008-	Senior Editor
Information Systems Frontiers The Future of Packaged Software			1998- 2000/09	Inaugural Member: Executive Editorial Board Editor Special Issue (w. Mike Vitale)
Business & Information Systems Engineering			2008-	Member: Editorial Board
EDITORIAL ROLES (past)
Journal of the AIS			2002-08	Member: Editorial Board
Communications of the AIS			2007	Editor Special Issue The IS Discipline in Pacific Asia
Australasian Journal of Information Systems The IS Discipline in Australian Universities			2003-08 2006/12	Member: Editorial Advisory Board Editor Special Issue (w. R. Smyth)
			1994-02	Consulting Editor
Electronic Commerce Research & Applications			2000-06	Member: Editorial Board
Information Systems & e-Business Management			2001-03	Member: Editorial Board
Journal of Global Information Management			1997-06	Associate Editor: Asia Pacific Region
Journal of Software Maintenance & Evolution Large Packaged Software Maintenance			1997-04 2001/12	Member: Editorial Board Editor Special Issue (w. Taizan Chan & Wui Gee Tan)
Computers & Security			1994-01	Member: Editorial Board
European Journal of Information Systems			1992-00	Member: International Editorial Board
		PhD RESEARCH SUPERVISION (current)
Title > Abstract > Examiners						Supervisors > Vignette > Testimonial
IS-Impact as Analytic Theory			2008	Principal Supervisor: JAMES-PEARSON, Neil
IS-Impact and Appropriate Use			2008	Associate Supervisor: TAN, Felix
Knowledge Management and Structuration			2008	Associate Supervisor: DELANEY, Patrick
IS-Impact Key User Groups			2009	Principal Supervisor: DEY, Sharmistha
IS-Impact in China			2009	Principal Supervisor: CAO, Lan
IS-Impact and Satisfaction			2010	Principal (joint) Supervisor: BANU, Gulshan
IS-Impact in Saudi Arabia			2010	Associate Supervisor: ALOTAIBI, Naif
IS-Impact in Malaysia			2010	Principal Supervisor: ELIAS, Fazidah
Knowledge Management for IS-Impact			2011	Principal (joint) Supervisor: ZAKARIA, Nor Hidayati
IS-Impact of Administrative Systems			2011	Principal Supervisor: RABAAI, Ahmad
Title > Abstract > Examiners	PhD RESEARCH SUPERVISION (past at QUT)					Role > Testimonial > Vignette
EXAMINERS (past at QUT)
Maintenance Programmer Effectiveness			1999	Principal Supervisor: TAN, Wui Gee
CASE Success Factors			2001	Principal Supervisor: SMYTH, Robert
IT Leadership			2001	Principal Supervisor: STEWART, Glenn
ERP Issues in Queensland Government			2002	Principal Supervisor: CHANG, Alex
ERP Maintenance Management			2003	Associate Supervisor: NG, Celeste
Hermeneutics of Knowledge			2004	Principal Supervisor: KLAUS, Helmut
Information and Knowledge Management			2004	Associate Supervisor: NELSON, Karen
IT Project Risk Management & Tacit Knowledge			2004	Principal Supervisor: TAYLOR, Hazel
IT Investment Evaluation and Measurement			2004	Principal Supervisor: NEL, Johan
Enterprise Systems Success			2006	Principal Supervisor: SEDERA, Darshana
ERP Knowledge Management Issues			2006	Principal Supervisor: TIMBRELL, Greg
Process Modeling Success			2007	Associate Supervisor: BANDARA, Wasana (ICIS 2003 Doc Consortium)
A Conceputal Framework for IM			2007	Associate Supervisor: MIDDLETON, Mike
User Empowerment and ES Success			2007	Associate Supervisor: SEHGAL, Rashi
Organisational Culture and ES Success			2007	Associate Supervisor: BIRBECK, Peter
Title > Abstract > Examiners	MASTERS RESEARCH SUPERVISION (current)					Supervisors > Vignette > Testimonial
IS-Impact and Service Quality			2008	Principal Supervisor: YAP, David
Title > Abstract > Examiners	MASTERS RESEARCH SUPERVISION (past at QUT)					Supervisors > Vignette > Testimonial
IS-Impact and Shared Services			2008	Associate Supervisor: YEE, Jonathan
IT Consultants in Australia: Major Issues			2005	Principal Supervisor: KENNELLY, Jason
Integrating IT & Physical Asset Management			2002	Associate Supervisor: TWEEDALE, Robyn
Enterprise Systems Issues in UAE Public Sector			2002	Associate Supervisor: AL DHAHERI, Abdullah
Fee Based Information Services for Business			1998	Associate Supervisor: EDWARDS, Sylvia Lauretta
Title > Abstract > Examiners	HONOURS RESEARCH SUPERVISION (past at QUT)					Supervisors > Vignette > Testimonial
Web-Survey Administration Workflow			2005	Principal Supervisor: KWAN, Kenneth (QUT Medal)
IT-Impact Metrics			2005	Associate Supervisor: LIU, Charles (1^st Class)
Management Consulting Issues: Detail Analysis			2005	Principal Supervisor: BULMER, Dale (FIT Medal)
Appropriating Knowledge for ES Success			2005	Associate Supervisor: YUE, Aaron (FIT Medal)
KM Strategy & Practice: Accenture Case Study			2004	Principal Supervisor: NGUYEN, Tracey
Major Issues Facing Consultants in Australia			2003	Principal Supervisor: KENNELLY, Jason (1^st Class)
A Structured Case Study Research Method			1999	Principal Supervisor: POCKNEE, Fraser
Benchmarking the IT Function			1997	Principal Supervisor: KUMALA-PUTRA, William (1^st Class)
		TEACHING ROLES (current at QUT)
Title > Abstract					Coursework Student Testimonials
Advanced Research Topics			2008-	Designer & Coordinator
Introduction to Research			2006-	Designer & Coordinator
The Business of IT			Mar09-	Guest Lecturer (Research Career Paths)
Research Supervision			Various	Principal/Associate Supervisor: 10 PhD, 1 Masters Research
TEACHING ROLES (past-QUT)
Research Methodology			2000-05	Designer & Coordinator
Core Project Management			Sep08	Guest Lecturer (Decomposing Complexity: Scope and WBS)
Socio-Technical Systems			2008	Guest Lecturer (The Value of IT and KM for ES Success)
Intro to Research for Int. Students (IRIS) Sep06,Apr07,May07,Aug07,Sep07,Apr08,May08			Various	Guest Lecturer (The Value of a Methodical Approach)
Advanced Research Methodology			2004-08	Designer & Coordinator
IT Professional Services			2002-05	Periodic Guest Lecturer & co-Designer
Managing the Consulting Process			2002-07	Visiting Professor: U.Hong Kong, School of Business (1mon/yr)
Information Management			2001-02	Guest Lecturer
Strategic Information Management			2001-02	Guest Lecturer
Enterprise Systems Fundamentals			2001	Guest Lecturer
Information Systems Audit & Control			1996-97	Designer and Coordinator
Information Agencies			1995-97	Designer and Coordinator
Information Planning & Policy			1996	Guest Lecturer
(University of Queensland) Advanced Audit			1996	Visiting Lecturer (while Ron Weber on sabbatical)
(through completion) Research Supervision			Various	Principal+Associate Supervisor: 14PhD, 5MsR, 8Honours, 7-48cp Ms
TEACHING ROLES (past-National University of Singapore)
Fourth Generation Languages			1986-92	Designer and Coordinator
IS Audit & Computer Security			1986-93	Designer and Coordinator
Info Centres, Prototyping, End User Computing			1993	Designer and Coordinator
Managerial Accounting			1993-94	Designer and Coordinator
IS Project Management			1993-94	Co- Designer and Coordinator
(through completion) Research Supervision			Various	Principal/Assoc Supervisor 2 PhD, 2 MstRes, 12 Hons, 28 FinalYear

ACADEMIC QUALIFICATIONS

ACADEMIC & BUSINESS HISTORY

PROFESSIONAL ROLES

COMPETITIVE GRANTS (past 8 yrs - Australian $)

(Australian Research Council (ARC) project resources are typically 1/3 each from ARC, Industry Partner, University – overall ~= 50% cash + 50% in kind)

Submitted

EDITORIAL ROLES (current)

EDITORIAL ROLES (past)

PhD RESEARCH SUPERVISION (current)

EXAMINERS (past at QUT)

TEACHING ROLES (current at QUT)

TEACHING ROLES (past-QUT)

TEACHING ROLES (past-National University of Singapore)