QUT Home

BPM Home

 

 

 

Michael Rosemann

 

 

Miro April 07.JPG

_____________________________________________________________________
Professor for Information Systems
Co-Leader of the Business Process Management Research Cluster
(with Arthur ter Hofstede)
Executive Member of the Australian Committee of Professors and
Heads of Information Systems (ACPHIS)
Fellow of the Australian Computer Society
Member of the IFIP Working Group 8.1
(Design and Evaluation of Information Systems)
Founder and Chair of the Australian BPM Community of Practice (http://bpm-collaboration.com)

Queensland University of Technology
Faculty of Information Technology
Business Process Management Group
Level 5 / 126 Margaret Street
Brisbane Qld 4000, Australia
Phone w: +61 (0)7 3138 9473, Fax w: +61 (0)7 3138 9390, Mobile: +61 (0)408 735 363, Skype: mrosemann
Email: m.rosemann@qut.edu.au


Academic Qualifications
_______________________________________________

11/95

Ph. D. in Information Systems
University of Münster, Germany
Title of Ph. D.: Complexity Management in Process Models

3/92

Masters in Business Administration (MBA)
University of Münster, Germany
Contents

Work History
_______________________________________________

1 January 2006 - 31 December 2007
Member of the ARC College of Experts

Since 1 August 2004
Professor at the School of Information Systems, QUT

Since 1 February 2004
Co-Leader of the Business Process Management Group, QUT

1 July 2002 – 22 January 2004
Director of the Centre for Information Technology Innovation (CITI), QUT

1 January – 31 December 2002
Head of the Information Systems Management Research Group, QUT

Since 16 July 2001
Associate Professor at the School of Information Systems, QUT

Since 26 October 1999 - 31 December 2001
Associate Director of the Information Systems Management Research Centre, QUT

1 August 1999 - 15 July 2001
Senior Lecturer at the School of Information Systems, QUT

6 February 1996 - 31 July 1999
Senior Lecturer at the Department of Information Systems, Münster, Germany

1 May 1992 - 5 February 1996
Lecturer at the Department of Information Systems, Münster, Germany

 

Visiting Academic

2 March – 20 May 2005
Babson College, Boston, MA, USA
Process Management Research Center (Prof. Tom Davenport)
Collaborative research on Business Process Management Maturity

22 September – 3 October 2003
Eindhoven University of Technology, The Netherlands
Faculty of Technology Management (Prof. Wil van der Aalst)
Collaborative research on configurable reference models and process mining

15 July - 14 November 1998
Queensland University of Technology, Brisbane, Australia
Faculty of Information Technology (Prof. Guy G Gable)
Developed and conducted the new post-grad. unit ITN252-Process Engineering

15 February - 12 March 1997
University of Tartu, Estonia, Faculty of Economics and Business Administration
Developed a new Major on Information Systems,
developed and conducted new units on Data Management and Data Warehouses

18 February - 9 March 1996
University of Breslau, Poland, Faculty of Economics
Collaborative research in the areas of data and workflow management

Contents

Teaching
_______________________________________________

Teaching Awards

- Deans Excellence in Teaching Award 2002, QUT
- Teaching Scholarship Award 2002, QUT
- Students Choice Award (Nomination) 2002, QUT
- Students Choice Award (Nomination) 2003, QUT
- Most Innovative Professor, 2005, Hamburg School of Logistics

 

Courses, subject areas, majors, years or units initiated and/or designed

QUT - Unit Coordinator (since 1998):

ITB233/ITN233 -Enterprise Systems Applications
ITB298 – Business Process Modelling
ITN252/ITN298 – Business Process Management (formerly Process Engineering)
ITN253 - Case Studies in Enterprise Systems
ITN271 -Workflow Management
ITN286 - Process Engineering and Enterprise Systems
ITN291 - Minor Project: Project in Process Engineering

University of Münster, Germany (1992 - 1999)

Production Management
Logistics
Data Management
Workflow Management
Computer Integrated Manufacturing
ERP-based Process Management
Post-grad. Projects

Contents

Teaching related Publications

  • The Status of SAP-related Education – Results of a Global Survey. In Enterprise Systems Education in the 21st Century, Editors: Andrew S. Targowski and Mike Tarn, IDEA Group 2006, pp. 298-326 (with Amelia Maurizio).
  • SAP-related Education – Status Quo and Experiences. Journal of Information Systems Education, Vol. 16, No. 4 (January 2006) (with Amelia Maurizio), pp. 437-453.
  • Teaching Enterprise Resource Planning in a Distance Education Mode - Experiences and Recommendations. In: The Design and Management of Effective Distance Learning Programs. Eds.: Richard Discenza, Caroline Howard, K. D. Schenk. Idea Group Publishing: Hershey et al. 2002, pp. 264-289 (Teaching Scholarship Award 2002).
  • Integration von Internet und Workflowmanagement in universitätsübergreifenden Lehrveranstaltungen (Integrating Internet and Workflow Management in Collaborative Units). In: Informatik und Ausbildung (Computer Science and Education). Ed.: V. Claus. Springer-Verlag: Berlin et al. 1998, pp. 221-232 (with D. Schüppler).
  • The Integration of SAP Solutions in the Curricula – Outcomes of a Global Survey. Final report of a project funded by SAP America. Brisbane, December 2004.
  • Business Process Redesign in Information Technology Incident Management: A Teaching Case. Proceedings of the 16th Australasian Conference on Information Systems (ACIS 2005). Sydney, 30 November – 2 December 2005 (with W. Bandara and J. Cornes).
  • Education in Enterprise Systems. Communications of the Association for Information Systems, April 2002 (with E. Watson).
  • Integrating Industrial Knowledge into IS Curriculum. Business Process Management Journal, Vol. 7, No. 3, 2001, pp. 234-242 (with G. Stewart).
  • Integrative Teaching Aspects for the IS Profession: Development and Application of a Teaching Framework. Proceedings of the 12th European Conference on Information Systems (ECIS 2004). Eds.: T. Leino, T. Saarinen, S. Klein. Turku, Finland (with J. Becker, R. Holten, M. Klose, M. Schallert).
  • A Teaching Framework for ERP Systems – Experiences from an International University Cooperation. Proceedings of the Multikonferenz Wirtschaftsinformatik 2004. Essen, Germany, 9-11 March 2004 (with K. Klose, M. Schallert, R. Holten and J. Becker).
  • Configuring the SAP Student Marketplace for the Advancement of Research and Teaching (SMART). Proceedings of the 8th Americas Conference on Information Systems - AMCIS 2002, Dallas, 9-11 August 2002 (with G. Stewart et al.).
  • Process Modelling - A Teaching Approach for Developing Generic Skills in IT Students. Proceedings of the 7th Americas Conference on Information Systems - AMCIS 2001, Boston, 3-5 August 2001 (with G. Stewart).
  • SAP Student Marketplace for the Advancement of Research and Teaching Proceedings of the 7th Americas Conference on Information Systems - AMCIS 2001, Boston, 3-5 August 2001 (with G. Stewart et al.).
  • Education in Enterprise Systems (Workshop). Proceedings of the 7th Americas Conference on Information Systems (AMCIS 2000) (CD-ROM). Boston, 3-5 August 2001, (with E. Watson).
  • Industry-Academe Collaborations in Enterprise Systems: The SAP-QUT Example. Proceedings of the University Alliance Executive Directors Workshop - ECIS 2001. Ed.: J. Becker. Research report No. 75. University of Münster (with G. G Gable, G. Stewart).
  • Industry-oriented Education in Enterprise Systems. Proceedings of the 11th Australasian Conference on Information Systems (ACIS 2000) (CD-ROM). Eds.: G. G Gable, M. Vitale. Brisbane, 6-8 December 2000 (with D. Sedera, W. Sedera).
  • Industrial ERP Education: Experiences from a First Pilot. Proceedings of the 6th Americas Conference on Information Systems (AMCIS 2000) (CD-ROM). Ed.: H. M. Chung. Long Beach, 10-13 August 2000 (with J. Scott, E. Watson), pp. 2055-2060.
  • Collaborative ERP Curriculum Developing Using Industry Process Models. Proceedings of the 6th Americas Conference on Information Systems (AMCIS 2000) (CD-ROM). Ed.: H. M. Chung. Long Beach, 10-13 August 2000 (with G. Stewart), pp. 960-965.
  • Teaching ERP (Tutorial). Proceedings of the 6th Americas Conference on Information Systems (AMCIS 2000) (CD-ROM). Ed.: H. M. Chung. Long Beach, 10-13 August 2000, pp. 2159-2161.
  • ERP-Software in Teaching and Research. An International Survey. Proceedings of the 3rd Institute of Higher Learning Forum
  • Maximizing the Synergy Between Teaching, Research & Business". Eds.: G. G Gable, P. Hawking, T. Sinott. SAPPHIRE '99. Singapore, 2 November 1999 (with G. Gable).
  • Developing Industry Strength University Education in Enterprise Resource Management through International Collaborative Efforts. Proceedings of the 3rd Institute of Higher Learning Forum "Maximizing the Synergy Between Teaching, Research & Business". Eds.: G. Gable, P. Hawking, T. Sinott. Singapore, 2 November 1999. SAPPHIRE '99. Singapore, 2 November 1999 (with G. Stewart).
  • Lessons from the Field: A Reflection on Teaching SAP R/3 and ERP Implementation Issues. In: Proceedings of the 5th Americas Conference on Information Systems (AMCIS '99) (CD-ROM). Eds.: W. D. Haseman, D.L. Nazareth. Milwaukee, Wis., 13-15 August 1999 (with G. Stewart, G. Gable, R. Andrews, T. Chan).
  • An Overview of Teaching and Research Using SAP R/3. In: Proceedings of the 5th Americas Conference on Information Systems (AMCIS '99) (CD-ROM). Eds.: W. D. Haseman, D. L. Nazareth. Milwaukee, Wis, USA, 13-15 August 1999 (with E. Watson, G. Stewart).
  • Erfahrungsbericht: Workflowmanagement in der Lehre (in German, Lessons Learnt: Teaching Workflow Management). In: Organisatorische und technische Aspekte beim Einsatz von Workflowmanagementsystemen (Organisational and Technical Aspects of Workflow Management Systems). Proceedings of the Workflow-Workshop on 10 April 1997. Eds.: J. Becker, M. Rosemann. Technical Report No. 54 of the Department of Information Systems. Eds.: J. Becker, H. L. Grob, U. Müller-Funk, G. Vossen. Münster, April 1997, pp. 98-111.

Promoting the improvement of teaching

  • ‘The Integration of SAP Solutions in the University Curriculum – Insights from a Global Survey’. Workshop at the International Conference on Enterprise Systems and Accounting. Thessaloniki, Greece, 3 September 2004.
  • ‘Industry-oriented design of ERP-curriculum: an Australian initiative.’ First Brisbane IT Education Conventicle. QUT, 14 May 2004 (with G. Stewart). 
  • ‘Cross-Faculty and Industry-oriented Education in Enterprise Systems’, invited presentation at the SAP EMEA Innovation Congress, Basel, 28-30 September 2003.
  • Presentation to the IT Teaching and Learning Research and Scholarship Special Interest Group on 25 June 2002. Topic: Industry-based group Projects with Post-Graduate Students: A Review of Three Years' Experiences. Brisbane.
  • Invitations related to Process Engineering and Enterprise Systems to The University of Melbourne (March 2001), Monash University (November 2001), Edith Cowan University (February 2002) and The University of Sydney (July 2002).
  • Moderation of a panel on the academe-industry collaboration at the European Conference on Information Systems 2001 (Bled, 27 June 2001).
  • Participation at the panel discussion on 'Enterprise Systems in the MIS Curriculum' at the SAP Research and Applications Congress. San Diego, 20 February 2001.
  • Participation at a similar panel discussion at the Australasian Conference on Information Systems in 1998 (Sydney, 2 October).
  • Presentation at QUT's OLT conference a paper on "Project-based Teaching: The mySAP.com Experience" (8 December 2000).
  • Tutorial on teaching Enterprise Systems at the SAPPHIRE conference (Brisbane, June 2000).
  • Workshops on teaching Enterprise Systems at the Americas Conference on Information Systems in 2000 and 2001.
  • Invited guest speaker on issues related to teaching Enterprise Systems and SAP R/3 at the SAP-user conferences in Melbourne (November 1998), Nice (May 1999), Singapore (November 1999), and Brisbane (July 2000).
  • Invited keynote presentation at the SAP's 2nd Global Higher Education Conference in Las Vegas (June 2000).
  • Keynote presentation via video conference on 'Teaching SAP R/3: From the Start to the Vision' at the first Scandinavian SAP Higher Education Alliance Program Curriculum Workshop on Teaching Enterprise Systems and SAP R/3 (Lund, Sweden, August 1999).
  • Teaching ERP-Software at Universities. Colloquium of the Information Systems Management Research Centre. Faculty of Information Technology, Queensland University of Technology. Brisbane, 21 August 1998.
  • Organisation of the Institute for Higher Learning forum at the SAPPHIRE conference in Brisbane (July 2000) (with Paul Hawking and Glenn Stewart).
  • Regular inquiries from colleagues from all over the world looking for advice regarding teaching Enterprise Systems and SAP R/3.
Contents

Guest lectures at other universities

  • 3/2001: The University of Melbourne: Guest lecture on: Introduction to Enterprise Systems and mySAP Applications
  • 2/2001: Louisiana State University, Baton Rouge, USA. Guest lectures on Customer Relationship Management and Enterprise Modelling
  • Since 3/2000: Nanyang Technological University Singapore, Business School. Several guest lectures on various aspects of Enterprise Systems
  • Since 3/2000: Northern Institute of Technology, Hamburg, Germany. Lectures on Production and Operations Management, Enterprise Systems and mySAP applications
  • 10/95-7/99: Academy of Administration and Economics, Bielefeld, Germany. Units developed and taught: Production Management I/II, Logistics, Controlling
  • 3/98-4/98: University of Tartu, Faculty of Economics, Estonia. Coordinator of the new major Information Systems (design, sponsorship). Units developed and taught: Data Management and Data Warehouses
  • 10/95-2/96: Technical University of Ilmenau, Germany. Unit developed and taught: Office Management
  • Various guest lectures at various German universities between 1992 and 1999.
Contents

Research
_______________________________________________

RESEARCH AREAS

  • Business Process Management
  • Business Process Modelling
  • Workflow Management
  • Ontology
  • Enterprise Systems
  • Operations Management
Contents

AWARDS

  • My PhD students Wasana Bandara (2007) and Jan Recker (2008) won the Australian Information Systems ACPHIS PhD award.
  • QUT Vice-Chancellor Performance Award for Research and Continuous Professional  Education, October 2007.
  • Emerald Literati Network 2007 Awards for Excellence: Outstanding Reviewer for the Business Process Management Journal in 2006.
  • Best Paper Award at 16th Australasian Conference on Information Systems 2005, Manly, 30 November – 2 December 2005 (“Integrating Risks in Business Process Models” with Michael zur Muehlen, Stevens Institute of Technology) out of a total of 262 submissions
  • Best Reviewer Award at 16th Australasian Conference on Information Systems (ACIS 2005), Manly, 30 November – 2 December 2005 out of a total of 168 reviewers
  • Best Paper Award at the 8th Pacific-Asia Conference on Information Systems (PACIS 2004). Shanghai, China, 8-11 July 2004 (“Success Model for Business Process Modelling: Findings from a Multiple Case Study” with Guy Gable, Bob Smyth and Wasana Sedera) out of a total of 400 submissions. Subsequently published in the European Journal of Information Systems, December 2005.
  • Best Paper Award at the 11th International Conference on Advanced Information Systems Engineering (CAiSE 1999). Heidelberg, Germany, 14-18 June 1999 (“An Ontological Analysis of Integrated Process Modelling” with Peter Green. Subsequently published in Information Systems, 2000).

 

PATENTS (all pending proposals lodged in the US)

  • Semantic and Syntactic Process Model Configuration (with A. Dreiling).
  • Process Configuration Method Toolset
  • Method of Configuring a Process Model, 2005P00184US (with A. Dreiling, K. Schulz and W. Sadiq).
  • Process Configuration Tool, 2004P00686US (with A. Dreiling, K. Schulz and W. Sadiq).
  • Multi-Perspective Business Process Configuration, 2004P00683US (with
    A. Dreiling, K. Schulz and W. Sadiq).
  • Integrated Structural and Process Configuration, 2004P00684US (with
    A. Dreiling, K. Schulz, W. Sadiq and F. Gottschalk).
  • Process Model Consolidation, 2004P00687US, (with A. Dreiling, 
    K. Schulz and W. Sadiq).

 

PUBLICATIONS

Books, monographs

  • International Handbook on Business Process Management. Springer-Verlag, Berlin et al. 2009 (with J. vom Brocke).
  • Process Management. A Guide for the Design of Business Processes. Editor with J. Becker, M. Kugeler, L. Vilkov and V. Taratoukhine (in Russian). Springer / Eksmo Publisher, Moscow 2008.
  • Business Process Management. Proceedings of the 5th International Conference on Business Process Management. Brisbane, September 2007. Editor with G. Alonso and P. Dadam. LNCS 4714. Springer-Verlag: Berlin et al. 2007.
  • Process Management. A Guide for the Design of Business Processes. Editor with J. Becker and M. Kugeler (in Chinese). Tsinghua University Press 2006.
  • Ontologies and Business Systems Analysis. IDEA Publisher 2005. Editor with P. Green.
  • Process Management. A Guide for the Design of Business Processes. Springer-Verlag: Berlin et al. 2003. Editor with J. Becker and M. Kugeler (337 pages).
  • Prozessmanagement. Ein Leitfaden zur prozeßorientierten Organisationsgestaltung. (in German, Process Management. 6th revised Edition. Ed. with J. Becker and M. Kugeler. Springer-Verlag: Berlin et al. 2008 (700 pages). First Edition April 1999.
  • Referenzmodellierung. State-of-the-Art und Entwicklungsperspektiven. (in German, Reference Modelling: State of the Art and Perspectives). Ed. with J. Becker and R. Schütte. Physica: Heidelberg 1999 (189 p.).
  • Komplexitätsmanagement in Prozeßmodellen. Methodenspezifische Gestaltungsempfehlungen für die Prozeßmodellierung. (in German, Complexity Management in Process Models). Gabler-Verlag: Wiesbaden 1996 (297 p.).
  • Logistik und CIM. Die effiziente Material- und Informationsflußgestaltung im Industriebetrieb. (in German, Logistics and CIM. The Efficient Design of Material Flows and Information Flows in Manufacturing Companies) (with J. Becker). Springer-Verlag: Berlin et al. 1993 (338 p.).

 

Chapters in books

  • Assessing the Potential Impact of Web Services on Business Processes. In: E-Business Models, Services, and Communications. Ed.: Lee. IGI Group (with J. Sewing, M. Dumas and M. La Rosa). 2008, pp. 222-250.
  • Configurable Reference Modeling Languages. In: Reference Modeling for Business Systems Analysis. Editors: P. Fettke and P. Loos, IDEA Group 2007, pp. 22-46 (with J. Recker, W. van der Aalst, M. Jansen-Vullers and A. Dreiling).
  • Enhancing Interoperability and Web Services Standards Through Ontological Analysis. In: Ontologies. A Handbook of Principles, Concepts and Applications in Information Systems. Integrated Series in Information Systems, Vol 14. Raj Sharman, Rajiv Kishore and Ram Ramesh. Springer: Berlin et al. 2006, pp. 585-606 (with P. Green and M. Indulska).
  • The Status of SAP-related Education – Results of a Global Survey. In Enterprise Systems Education in the 21st Century, Editors: Andrew S. Targowski and Mike Tarn, IDEA Group 2006, pp. 298-326 (with Amelia Maurizio).
  • BPM Maturity. In: Business Process Management. Practical Guidelines to Successful Implementations. J. Jeston and J. Nelis. Elsevier 2006 (with 
    T. de Bruin and B. Power), pp. 299-315.
  • Ontological Analysis of Business Systems Analysis Techniques: Experiences and Proposals for an Extended Methodology. In: Business Systems Analysis with Ontologies, Eds. P. Green and M. Rosemann. IDEA 2005, pp. 1-27 (with P. Green).
  • A Procedural Model for Ontological Analyses. In: Information Systems Foundations: Constructing and Criticising. Eds.: D. N. Hart and S. D. Gregor. ANU Press: Canberra, 2005, pp. 153-163 (with P. Green and M. Indulska).
  • Analysing and Comparing Ontologies with Meta Models. In: Information Modeling Methods and Methodologies, Eds. J. Krogstie, T. Halpin and K. Siau. IDEA 2004, pp. 1-16 (with I. Davies, P.Green and S. Milton).
  • Knowledge Management. In: Australian Studies in Knowledge Management. Eds.: H. Hasan and M. Handzic. University of Wollongong Press 2003, pp. 156-183 (with R. Chan).
  • Application Reference Models and Building Blocks for Management and Control (ERP Systems). In: Handbook of Enterprise Architecture. Eds.: P. Bernus, L. Nemes, G. Schmidt. Springer-Verlag: Berlin et al. 2003, pp. 595-615.
  • Enterprise Systems Reference Models. In: Enterprise Systems: Implementation and Effectiveness. Eds.: L. Willcocks, G. Shanks, P. Seddon. Cambridge University Press 2003 (in press).
  • Conventions and Standards of Process Modelling. In: Process Management. A Guide for the Process-oriented Design of Organizations. Eds.: J. Becker, M. Kugeler, M. Rosemann. Springer-Verlag: Berlin et al. 2001, pp. 45-90.
  • Process Modelling and Simulation in the Media Industry: The Television New Zealand Example. In: Business Process Excellence: ARIS in Practice. Eds.: A.-W. Scheer, F. Abolhassan, W. Jost, M. Kirchmer. Springer-Verlag: Berlin et al. 2002, pp. 187-198.
  • Procurement. In: Encyclopedia of Information Systems. Volume 3. Editor-in-Chief: H. Bidgoli. Academic Press: San Diego 2002, pp. 505-516.
  • Knowledge Management for Enterprise Systems. In: Enterprise Resource Planning. Global Opportunities and Challenges. Eds.: L. Hossein, J. D. Patrick and M. A. Rashid. Idea Group Publishing: Hershey et al. 2002 (with R. Chan), pp. 116-132.
  • Teaching Enterprise Resource Planning in a Distance Education Mode - Experiences and Recommendations. In: The Design and Management of Effective Distance Learning Programs. Eds.: Richard Discenza, Caroline Howard, K. D. Schenk. Idea Group Publishing: Hershey et al. 2001, pp. 264-289.
  • Vorbereitung der Prozessmodellierung (in German, Conventions and Standards of Process Modelling.). In: Prozessmanagement. Ein Leitfaden zur prozeßorientierten Organisationsgestaltung (Process Management. A Guide for the Process-oriented Design of Organizations.). 3rd ed., Eds. J. Becker, M. Kugeler, M. Rosemann. Springer-Verlag: Berlin et al. 2001, pp. 50-107 (with A. Schwegmann).
  • Simulation (in German). In: Prozessmanagement. Ein Leitfaden zur prozeßorientierten Organisationsgestaltung (Process Management. A Guide for the Process-oriented Design of Organizations.). 3rd ed., Eds. J. Becker, M. Kugeler, M. Rosemann. Springer-Verlag: Berlin et al. 2001, pp. 320-341 (with S. Neumann, A. Schwegmann).
  • Prozessreorganisation bei der Corporate Services Agency (in German, Process Redesign at Corporate Services Agency). In: Prozessmanagement. Ein Leitfaden zur prozeßorientierten Organisationsgestaltung (Process Management. A Guide for the Process-oriented Design of Organizations.). 3rd ed., Eds. J. Becker, M. Kugeler, M. Rosemann. Springer-Verlag: Berlin et al. 2001, pp. 465-484 (with M. Schallert).
  • Stichwort 'Prozeßmodell' (in German, Process Model). In: Lexikon der Wirtschaftsinformatik (Dictionary of Information Systems). 4th Ed., Eds.: P. Mertens et al. Springer-Verlag: Berlin et al. 2001, pp. 388-389.
  • Stichwort 'Frachtraumbörse' (in German, Freight and Vehicle Marketplaces). In: Lexikon der Wirtschaftsinformatik (Dictionary of Information Systems). 4th Ed., Eds.: P. Mertens et al. Springer-Verlag: Berlin et al. 2001, p. 202.
  • Guidelines of Business Process Modeling. In: Business Process Management: Models, Techniques and Empirical Studies. Eds.: W. van der Aalst, J. Desel, A. Oberweis. Springer-Verlag: Berlin 2000, pp. 30-49 (with J. Becker, Chr. von Uthmann).
  • Evaluating the Management of Enterprise Systems with the Balanced Scorecard. In: IT Evaluation Methods and Management. Ed. W. van Grembergen. Idea Group Publishing: Hershey et al. 2001, pp. 171-184.
  • Workflow-basiertes Monitoring und Controlling. Workflow Marktstudie 2000 (in German, Workflow-based Monitoring and Controlling. Workflow Market Overview 2000). Ed. R. Karl. Frankfurt 2000.
  • Informationsmanagement. In: Produktionsmanagement in Klein- und Mittelständischen Unternehmen (in German, Information Management. In: Production Management in Small and Medium-sized Companies). Ed.: H. Schneider. Schäffer Poeschel: Berlin 2000, pp. 459-486 (with J. Becker).
  • Aufgaben und Objekte der Entsorgungslogistik (in German, Functions and Objects of Waste Management). In: Logistik. Aufgaben und Lösungen (Logistics: Requirements and Solutions). Eds.: H. Burchert, Th. Hering, R. Rollberg. Oldenbourg: Munich, Vienna 2000, pp.278-284.
  • Betriebswirtschaftliche Bedeutung der Logistik (in German, Strategic Importance of Logistics). In: Logistik. Aufgaben und Lösungen (Logistics: Requirements and Solutions). Eds.: H. Burchert, Th. Hering, R. Rollberg. Oldenbourg: Munich, Vienna 2000, pp. 20-26.
  • Vorbereitung der Prozessmodellierung (in German, Conventions and Standards of Process Modelling.). In: Prozessmanagement. Ein Leitfaden zur prozeßorientierten Organisationsgestaltung (Process Management. A Guide for the Process-oriented Design of Organizations.). Eds. J. Becker, M. Kugeler, M. Rosemann. Springer-Verlag: Berlin et al. 1999, pp. 45-90 (2nd edition: Berlin et al. 2000).
  • Vergleich von klassischer Produktionsplanung und MRP II-Philosophie (in German, Comparison of traditional Production Planning and MRP II). In: Produktionswirtschaft. Aufgaben und Lösungen (Production Management: Requirements and Solutions). Eds.: H. Burchert, Th. Hering, R. Rollberg. Oldenbourg: Munich, Vienna 1999, pp. 9-16.
  • Faktoren der Wirtschaftlichkeit von Workflow-Managementanwendungen (in German, Economic Efficiency of Workflow Management Systems). In: Workflow-Management in der industriellen Praxis (Workflow Management in Practice). Eds.: B. F. Müller, P. Stolp. Berlin et al. 1999, pp. 123-150 (with Chr. von Uthmann).
  • Referenzmodelle zur Auswahl und Einführung von Standardsoftware (in German, Using Reference Models for the Selection and Implementation of ERP Software). In: Business Computing mit SAP R/3. Modellierung, Customizing und Anwendung betriebswirtschaftlich-integrierter Geschäftsprozesse (Business-Computing with SAP R/3: Modelling, Customising and Application of Integrated Business Processes.). Ed.: P. Wenzel. Vieweg: Wiesbaden 1999, pp. 197-215 (with R. Schütte, Th. Rotthowe).
  • Multiperspektivische Referenzmodellierung (in German, Multiperspective Reference Modelling). In: Referenzmodellierung: State-of-the Art und Entwicklungsperspektiven (Reference Modelling: State of the Art and Perspectives). Eds.: J. Becker, M. Rosemann, R. Schütte. Physica: Heidelberg 1999, pp. 22-44 (with R. Schütte).
  • Grundsätze ordnungsmäßiger Modellierung: Intention, Entwicklung, Architektur und Multiperspektivität (in German, Guidelines of Modelling: Objectives, Development, Architecture and Multiperspectivity). In: Informationsmodellierung. Referenzmodelle und Werkzeuge (Information Modelling: Reference Models and Tools). Eds.: M. Maicher, H.-J. Scheruhn. DUV: Wiesbaden 1998, pp. 1-21.
  • Informationsmanagement - ein Beitrag zur Beherrschung von Komplexität (in German, Information Management - An Approach to Manage Complexity?). In: Komplexitätsmanagement (Complexity Management). SzU, Bd. 61. Ed.: D. Adam. Gabler: Wiesbaden 1998, pp. 111-124 (with J. Becker).
  • Konzeption eines WWW-basierten Prozeßinformationssystems (in German, Design of a Web-based Process Information Systems). In: Interaktion im Web - Innovative Kommunikationsformen (Web-based Interaction - Innovative Forms of Communication). Eds.: M. Sommer, W. Remmele, K. Klöckner. In: Reports of the German Chapter of the ACM. Vol. 50. Springer-Verlag: Berlin et al. 1998, pp. 195-205 (with B. Bachmendo).
  • Integration von Internet und Workflowmanagement in universitätsübergreifenden Lehrveranstaltungen (in German, Integrating Internet and Workflow Management in Collaborative Lectures.). In: Informatik und Ausbildung (Computer Science and Education.). Ed.: V. Claus. Springer-Verlag: Berlin et al. 1998, pp. 221-232 (with D. Schüppler).
  • Stichwort 'Prozeßmodell' (in German, Process Model). In: Lexikon der Wirtschaftsinformatik (Dictionary of Information Systems). 3rd Ed., Eds.: P. Mertens et al. Springer-Verlag: Berlin et al. 1997, pp. 334.
  • Stichwort 'Frachtraumbörse' (in German, Freight and Vehicle Marketplaces). In: Lexikon der Wirtschaftsinformatik (Dictionary of Information Systems). 3rd Ed., Eds.: P. Mertens et al. Springer-Verlag: Berlin et al. 1997, pp. 165-166.
  • Arbeitsablauf-Monitoring und -Controlling (in German, Monitoring and Controlling of Workflows). In: Workflow-Management. Entwicklung von Anwendungen und Systemen (Workflow Management: Design of Applications and Systems.). Eds.: St. Jablonski, M. Böhm, W. Schulze. Bonn et al. 1997, pp. 201-210.
  • Diagrammsprachliche Methoden (in German, Graphical Methods). In: Workflow-Management. Entwicklung von Anwendungen und Systemen (Workflow Management: Design of Applications and Systems.). Eds.: St. Jablonski, M. Böhm, W. Schulze. Bonn et al. 1997, pp. 162-170 (with M. zur Mühlen).
  • Effiziente Prozeßgestaltung im Rechnungswesen (in German, Efficient Design of Business Processes in Accounting). In: Modellierung von Geschäftsvorgängen und -prozessen (Modelling Workflows and Business Processes.). Eds.: G. Vossen, J. Becker. Bonn et al. 1996, pp. 193-207 (with R. Schulte).
  • Modellbasierte Organisations- und Informationssystemgestaltung unter Verwendung der R/3-Referenzmodelle (in German, Model-based Design of Organisations and Information Systems Using R/3 Reference Models). In: Geschäftsprozeßoptimierung mit SAP R/3 (Business Process Improvement with SAP R/3.). Ed.: P. Wenzel. Vieweg: Braunschweig, Wiesbaden 1995, pp. 14-42 (with T. Rotthowe, R. Schütte).
  • Die integrative Gestaltung von CIM und Logistik (in German, Integrative Design of CIM and Logistics). RKW-Handbuch Logistik. Ed.: H. Baumgarten et al., Vol. 2, RKW: Berlin 1994 (with J. Becker).
  • Die organisatorische Integration Flexibler Fertigungssysteme durch CIM und Logistik (in German, Organisational Integration of Flexible Manufacturing Systems with CIM and Logistics). In: Flexible Fertigungssysteme (Flexible Manufacturing Systems). Schriften zur Unternehmensführung (SzU), Vol. 46. Ed.: D. Adam. Gabler: Wiesbaden 1993, pp. 55-80 (with J. Becker).

 

Refereed journal articles

  • Model Driven Service Engineering in Home Telecare. To appear in: Electronic Journal of Health Informatics. Vol. 3, 2008 (with C. Flender).
  • Quality Management in Service Ecosystems. Information Systems and e-Business Management (with Chr. Riedl, T. Boehmann and H. Krcmar) (available online since 20 February 2008, http://www.springerlink.com/content/110371/?Content+Status=Accepted).
  • Contextualisation of Business Processes. International Journal of Business Process Integration and Management, Vol. 3, No. 1, 2008, pp. 47-60
    (with J. Recker and C. Flender).
  • From Conceptual Process Models to Running Systems: A Holistic Approach for the Configuration of Enterprise System Processes. Decision Support Systems (with A. Dreiling, W. van der Aalst, and 
    W. Sadiq), Vol. 45, No. 2, 2008, pp. 189-207.
  • Toward Improving the Relevance of Information Systems Research to Practice: The Role of Applicability Checks. MIS Quarterly, Vol. 32, No. 1, 2008, pp. 1-22 (with I. Vessey).
  • Ontology versus Pattern-based Evaluation of Process Modelling Languages: A Comparison. Communications of the AIS (CAIS), Vol. 20, Article 47, December 2007 (with J. Recker and J. Krogstie).
  • Candidate Interoperability Standards: An Ontological Overlap Analysis. Data and Knowledge Engineering, Vol. 62, Issue 2, August 2007, pp. 274-291 (with Peter Green, Marta Indulska and Chris Manning).
  • Deadline-based Escalation in Process-aware Information Systems. Decision Support Systems, Vol. 43, 2007, pp. 492-511 (with W. van der Aalst and 
    M. Dumas).
  • A Configurable Reference Modelling Language, Information Systems, Vol. 32 (1), 2007, pp. 1-23. (with W. v. d. Aalst).
  • Model-based Software Configuration: Patterns and Languages. European Journal of Information Systems, Vol. 15, No. 6, 2006, pp. 583-600 (with A. Dreiling, W. van der Aalst, K. Schulz and L. Heuser).
  • How do Practitioners use Conceptual Modelling in Practice? Data and Knowledge Engineering, 2006, Vol. 58 (3), pp. 358-380 (with I. Davies, P. Green, M. Indulska and S. Gallo) (most downloaded DKE paper between July and December 2006).
  • Mining Configurable Enterprise Information Systems. Data and Knowledge Engineering, 2006, Vol. 56, No 3, pp. 195-244 (with Monique H. Jansen-Vullers and Wil van der Aalst).
  • Process-Oriented Assessment of Web Services. International Journal of E-Business Research, 2006, Vol. 2, No. 1, pp. 19-44 (with Jan-Hendrik Sewing and Marlon Dumas).
  • What Are the Secrets of Successful Process Modeling? Insights From an Australian Case Study. Syst_mes d’Information et Management (SIM), No. 3., Vol. 10, pp. 47-68 (with W. Sedera).
  • SAP-related Education – Status Quo and Experiences. Journal of Information Systems Education, 2005, Vol. 16, No. 4, pp. 437-454 (with Amelia Maurizio)
  • Factors and Measures of Business Process Modelling. Model Building Through a Multiple Case Study. European Journal of Information Systems, 2005, Vol. 14, No. 4, pp. 347-360 (with W. Sedera and G. Gable).
  • Ontological Evaluation of Enterprise Systems Interoperability Using ebXML. IEEE Transactions on Knowledge and Data Engineering. 17 (5) 2005, pp. 713-725.
  • Applying Ontologies to Business and Systems Modelling Techniques and Perspectives – Lessons Learned. Journal of Database Management, 15(2) 2004 (with Peter Green), pp. 106-118.
  • Education in Enterprise Systems. Communications of the AIS (CAIS), April 2002 (with Ed Watson).
  • Managing Knowledge in Enterprise Systems. Journal of Systems and Information Technology, December 2001, Volume 5, No. 2, pp. 37-54 (with R. Chan).
  • Developing a Meta Model for the Bunge-Wand-Weber (BWW) Ontological Constructs. Information Systems, Vol. 27, No. 2, 2002, pp. 75-91 (with P. Green).
  • Ontological Analysis of Integrated Process Models: Testing Hypotheses. The Australian Journal of Information Systems, Vol. 9, No 1, September 2001, pp. 30-39 (with P. Green).
  • Industry-oriented design of ERP-related curriculum - an Australian initiative. Business Process Management Journal, Vol. 7, No 3, July 2001 (with G. Stewart), pp. 234-242.
  • What is ERP? Information System Frontiers, Vol 2., No. 2, 2000, pp. 141-162 (with H. Klaus, G. Gable).
  • Using Reference Models within the Enterprise Resource Planning Lifecycle. Australian Accounting Review, Vol. 10, No. 3, November 2000, pp. 19-30.
  • Integrated Process Modelling: An Ontological Evaluation. Information Systems, Vol. 25, No. 2, 2000, pp. 73-87 (with Peter Green).
  • Evaluation of Workflow Management Systems - a Meta Model Approach. In: The Australian Journal of Information Systems, Vol. 6, No. 1, 1998, pp. 103-116 (with M. zur Mühlen).
  • Customer Relationship Management. HMD, Vol. 36, No. 208, 1999, pp. 105-116 (with M. Rochefort, W. Behnck), pp. 105-116.
  • Spezifikation und Anforderungen von Perspektiven auf Geschäftsprozeßmodelle (in German, Specification and Requirements of Perspectives on Business Process Models). In: Informationssystem Architekturen. Vol. 5, No. 2, 1998, pp. 96-103 (with Chr. v. Uthmann).
  • Fachbegriffsmodellierung für betriebliche Informationssysteme und zur Unterstützung der Unternehmenskommunikation (in German, Modelling Business Terms for Information Systems and Corporate Communication). In: Informationssystem Architekturen. Vol. 5, No. 2, 1998, pp. 8-15 (with M. Kugeler).
  • Prozeßintegration zwischen Industrie- und Handelsunternehmen - eine inhaltlich-funktionale und methodische Analyse (in German, Process Integration between Manufacturers and Retailers - an Analysis of Content and Methodology). Wirtschaftsinformatik, Vol. 38, No. 3, 1996, pp. 309-316 (with J. Becker, R. Schütte).
  • Grundsätze ordnungsmäßiger Modellierung (in German, Guidelines of Modelling). Wirtschaftsinformatik, Vol. 37, No. 5, 1995, pp. 435-445 (with J. Becker, R. Schütte) (acceptance rate for this special issue on process modelling: 9 %).
  • Der Lösungsbeitrag von Prozeßmodellen bei der Einführung von SAP R/3 im Rechnungswesen (in German, Benefits of Using Process Models for the Implementation of SAP R/3). HMD, Vol. 32, No. 182, 1995, pp. 8-25 (with Th. Rotthowe).

 

Non-refereed journal articles / white papers

  • Creativity Management - The New Challenge for BPM. BPTrends, May 2008 (with S. Seidel).
  • Holistic BPM is Coming of Age. BPTrends, September 2007 (with M. Dumas).
  • Process Portfolio Management. BPTrends, April 2006.
  • Potential Pitfalls of Process Modelling (Part B). Business Process Management Journal, Vol. 12, No. 3, 2006, pp. 377-384.
  • Potential Pitfalls of Process Modelling (Part A). Business Process Management Journal, Vol. 12, No. 2, 2006, pp. 249-254.
  • Translating IS Models into Practice. Invited comment, International Journal of Technology and Human Interaction. Vol 1, No. 4, 2005, pp. 17-18.
  • Just Do It. Invited contribution to forum on ‘Empirical Research Strategies in Conceptual Modeling – Silver Bullet or Academic Toys?’, Wirtschaftsinformatik, Vol. 47, No. 2, 2005, pp. 157-158.
  • The Desperate Search for ERP Benefits. White Paper, January 2002.
  • Business Process Lifecycle Management. White Paper, April 2001.
  • Workflowmanagement als Basis einer prozeßorientierten PPS (in German, Workflow Management as the Base for Process-oriented PPC). PPS-Management, Vol. 4, No. 1, 1999, pp. 27-31 (with Chr. v. Uthmann).
  • Facetten der Wirtschaftlichkeit von Workflowmanagementsystemen (in German, Facets of the Economic Efficiency of Workflow Management Systems). Io management, Vol. 67, No. 9, 1998, pp. 44-50.
  • Logistikgerechte Konstruktion: Die Komplexitätsfalle (in German, Design for Logistics as an Approach to Manage Complexity). Logistik Heute, Vol. 20, No. 9, 1998, pp. 60-62.
  • Modellierung der Aufbauorganisation in Workflow-Management-Systemen: Kritische Bestandsaufnahme und Gestaltungsvorschläge (in German, Modelling the Organizational Structure in Workflow Management Systems). EMISA-Forum, Vol. 3, No. 1, 1998, pp. 78-86 (with M. zur Mühlen).
  • Workflowmanagement in der industriellen Produktion (in German, Workflow Management at Manufacturers). ZwF, Vol. 92, No. 7/8, 1997, pp. 351-354 (with Chr. V. Uthmann).
  • Multiperspektivische Informationsmodellierung auf der Basis der Grundsätze ordnungsmäßiger Modellierung (in German, Multiperspective Information Modelling using the Guidelines of Modelling). Management & Computer, Vol. 4, No. 4, 1996, pp. 229-236.
  • Business Process Reengineering in Theorie und Praxis. Geschäftsprozeßmodellierung im Rechnungswesen der EK Großeinkauf eG (in German, Business Process Reengineering between Theory and Practice: Process Modelling at the EK Großeinkauf eG). Management & Computer, Vol. 2, No. 3, 1994, pp. 211-219 (with R. Schulte, T. Rotthowe).
  • Design for Logistics. Gestaltungsempfehlungen für eine logistikgerechte Konstruktion. CIM-Management, Vol. 10, No. 2, 1994, S. 10-15 (with J. Becker).
  • Ansätze für die Verbesserung von PPS-Systemen durch Fuzzy-Logik (in German, Improving Production Planning and Control Systems with Fuzzy Logic). CIM-Management, Vol. 10, No. 6, 1994, pp. 24-29 (with T. Nietsch, C. Rautenstrauch, M. Rehfeldt, K. Turowski).
  • Die CIM-orientierte Einbettung von TQM (in German, CIM-oriented Integration of TQM).